Gateway with Shadow Router: Installation & Placement Guide

Applies to: Pi4 Gateways using Shadow Router for Connectivity
Use Case: Locations with over 20 machines. Max Machine Limit of 70

---

Physical Installation (Failure to follow these instructions may cause poor system connectivity)

1. Connect one end of the ethernet cable to the internet source (cable modem, network switch etc.) and the other end to the Gateway.
2. Connect the USB-C power supply to the Gateway and then to the power source, using the appropriate adapter provided.
3. Connect the Gateway to the Shadow Router using the USB-to-Ethernet Adapter.  Use a blue USB port on the Gateway and the WAN port on the Shadow Router.
   • The Shadow Router and Gateway should be physically separated using the full length of the ethernet cable (3 feet, 1 meter) to ensure maximum distance between the two devices.
   • Do not install within 10 feet of other 2.4 GHz network devices.
   • Position the Alliance Gateway with a clear line of site to the Alliance laundry equipment.
   • Do not mount or position the Gateway on or behind obstructions such as metal surfaces, piping, or concrete structures.
4. Attach both antennas to the Shadow Router, pointing them at a 45-degree angle towards the Alliance laundry equipment.
5. Connect the Micro-USB power supply to the Shadow Router and then to the power source, using the appropriate adapter provided.
6. Contact [e-mail] to complete the configuration of your Alliance Gateway.

Placement Guide